Ordering information

Returns

Returns are accepted within 30 days from the SICgrips shipping date. In order to return any item, call 540-383-4052 or email sicgrips@gmail.com. No returns will be accepted without prior approval. Returns are shipped at the customer’s expense. A refund, minus the initial shipping costs, will be issued to your PayPal account after we receive the merchandise back.

Domestic - payment and shipping

We prefer to handle all payments through PayPal and shipping charges are automatically calculated and included. However, if you don’t have a PayPal account, we also accept money orders or personal checks (US only). If you’re using a personal check we’ll hold your order until the check clears. If you’re using an alternative method of payment, you can go ahead and enter info like you’re going to check out using a credit card and fill in your location and update the check out cart. It should then show you how much to add for shipping. If you have questions, please email or call us.

All orders are shipped Priority Mail through the USPS except small orders of Stik-Grip or 3D-Slings. They are shipped First Class Mail. We’ve found USPS Priority Mail to be be the quickest and cheapest method to get your order to you. If you’d like your order to be shipped by some other method, or to add insurance, please email or call us first to check on what other options may exist.

In the event SICgrips does not provide the turn-around time acceptable to the customer, no compensation or expedited shipping will be assumed by SICgrips. However, SICgrips strives to meet each customer’s needs as best as possible.

Sales tax

All Virginia addresses incur a 5.3% sales tax. If ordering through PayPal, this is automatically added into the total. If you’re using a different form of payment, you should add it to the total.

International shipping - for information on international shipping and fees go to International shipping page.